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Distance contract

Published 15 Oct 2026

Distance contract 1. Parties and contact details 1.1. The service provider is SIA “PersiPay”, registration No. 40203389661, VAT No. LV40203389661, registered address: Tirgus iela 5 - 99, Iecava, Bauskas nov., LV-3913, Latvia (the Service Provider). 1.2. For questions about the service, this contract, payments or withdrawal, contact [email protected]. 1.3. The Customer is the person who registers an ApprovalDock workspace and accepts this contract. If the Customer acts in the course of business or professional activity, the Customer confirms that they are authorised to bind the represented organisation. 2. The service 2.1. ApprovalDock is a cloud service for sending, viewing, commenting on and managing approval of media, files and their versions. 2.2. The service scope, selected plan, storage allowance, available add-ons, price and billing interval are shown clearly before Checkout is completed. 2.3. The Service Provider may make reasonable updates, maintenance and security improvements where necessary to provide the service or comply with applicable law. 3. Formation of the contract and access 3.1. The contract is concluded when the Customer accepts it online and the Service Provider confirms the selected trial or payment through the payment processor. 3.2. Workspace access is granted only after email verification and activation of the applicable trial or subscription. 3.3. The Customer is responsible for keeping account access credentials confidential and for the persons to whom the Customer grants workspace access. 4. Price, payment and subscription term 4.1. Prices are stated in euro and applicable taxes are displayed at Checkout where applicable. 4.2. A subscription is monthly or annual, as selected by the Customer. Fees are collected in advance for the relevant billing period using the payment method shown at Checkout. 4.3. The subscription renews as stated at Checkout and in the Customer's subscription settings until the Customer cancels it. Cancellation keeps access available until the end of the already paid period unless applicable law provides otherwise. 4.4. Where a trial is offered, its duration and conditions are shown before activation. Continued access after the trial depends on the selected plan and payment confirmation. 4.5. The price or proportional calculation for a plan or add-on change is shown before the relevant change is confirmed. 5. Customer content and permitted use 5.1. The Customer retains rights in uploaded materials and is responsible for having all rights necessary to upload, process and share them with the specified users or reviewers. 5.2. The Customer must not use the service unlawfully, infringe third-party rights, distribute malware or attempt to circumvent the service's security measures. 5.3. The Service Provider may restrict or suspend access where reasonably necessary for security, legal compliance, prevention of a material breach or unpaid obligations. 6. Data processing and security 6.1. The Service Provider processes account, usage and uploaded-material data only to the extent necessary to provide the service, maintain security, process payments and comply with legal obligations. 6.2. The Service Provider uses proportionate technical and organisational security measures. The Customer remains responsible for the persons and data it places in the service. 7. Consumer right of withdrawal 7.1. If the Customer is a consumer, the Customer may withdraw from this distance contract within 14 days from the date of conclusion without giving a reason, except where applicable law provides an exception. 7.2. To exercise the right of withdrawal, the consumer must send a clear statement or the withdrawal form in the appendix to [email protected] before the deadline. 7.3. If the consumer has expressly requested that the digital service begin during the withdrawal period, the consumer shall pay a proportionate amount for the service actually provided before the withdrawal notice, to the extent required by applicable law. 7.4. This clause does not limit consumer rights under applicable law relating to conformity of digital content or digital services, price reduction or termination of the contract. 8. Complaints, liability and disputes 8.1. Complaints should first be sent to [email protected]. The Service Provider will respond within a reasonable time. 8.2. Nothing in this contract limits liability or consumer rights that cannot be limited under applicable law. 8.3. This contract is governed by the laws of the Republic of Latvia. A consumer may use the out-of-court dispute resolution and consumer-protection remedies available under applicable law, including contacting the Consumer Rights Protection Centre where applicable. 9. Changes to this contract 9.1. The Service Provider may publish a new version of this contract. A new version applies to new registrations and where the Customer is asked to accept it before continued use. Evidence of an accepted version is retained with the relevant Checkout acceptance record. Appendix — model withdrawal form (Complete and return this form only if you wish to withdraw from the contract.) To: SIA “PersiPay”, Tirgus iela 5 - 99, Iecava, Bauskas nov., LV-3913, Latvia, [email protected] I/We hereby give notice that I/we withdraw from my/our contract for the ApprovalDock digital service subscription. Date of order: Name(s) of consumer(s): Address of consumer(s): Email address of consumer(s): Date: Signature of consumer(s) (only if this form is submitted on paper):